One of the most crucial decisions you’ll make for your family, a loved one, or yourself is selecting a hospice provider. All hospice programs have to provide the same basic services to families and patients by law. Thus, how can you ensure you are selecting the right hospice program?
Fortunately, we are here to help. Today, we’re going to share with you some questions and factors to consider when selecting a hospice provider. This will help you guarantee you receive compassionate and professional hospice Colorado Springs care you and your loved one need.
Evaluate the Ability of the Provider to Meet the Needs of Complex or Seriously Ill Patients
Can the hospice provider care for patients who have more than 1 serious illness or need complex modalities? Is their staff certified in unique comfort care for Alzheimer’s, lung disease, cardiac patients, and much more? Does their staff offer care that honors the needs, beliefs, traditions, and cultures of particular populations? Does it offer palliative care to patients not yet qualified for hospice?
Ask Particular Questions About the Emergencies, Timing, and the Ability of the Program to offer Specialty Care
Will someone stay with you or your family member at the time of death? Does the program offer a 24-hour hotline staffed by professional hospice providers to respond during crises or emergencies and answer your questions? Are patients admitted 24 hours a day and 7 days a week including holidays, weekends, and after hours? How fast can hospice care begin?
Guarantee that the Program Offers All 4 Levels of Mandatory Hospice Care
This should include respite care for caregivers (up to 5 days), inpatient hospice care (if pain and symptoms can no longer be handled at home), constant care up to 24 hours a day (when necessary medically), and hospice care at home (wherever you call home, including assisted living facility, nursing home, or private home). Does the provider offer all the supplies, medications, and equipment related to the terminal diagnosis to the patient without a fee?
Get Information About the Breadth and Depth of Care You and Your Loved One Will Get
Does the program produce a personalized care plan? Do they educate caregivers and family members about how to care for a hospice patient at home? How often do team members visit? Does the hospice assign interdisciplinary staff to every patient such as volunteer, bereavement specialist, chaplain, social worker, aide, physician, and nurse?
Check the Payment Policies, Licensing, and Certification of the Provider
Does it offer charity care to patients with little-to-now financial resources or medical insurance? Does it accept VA benefits, Medicaid, Medicare, and most private insurance coverage for hospice care? Do they offer veteran’s program? Is the hospice accredited and licensed in your state?
Check The Reputation and History of the Provider
What do other families or patients say about their experiences with them? does it hire its own staff to offer care? Do they contract with other companies? How long has the hospice provider been in the industry? Are the patients happy?